Shipping policy

Shipping Policy

At Lashgasm, we are committed to delivering your orders safely and efficiently. Please review the following shipping information carefully before placing your order.

Shipping Carrier

All orders are shipped via Canada Post.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated at checkout based on your location, package weight, and selected shipping method.

Delivery Timeframes

Estimated delivery times through Canada Post:

• Within Canada: 2–7 business days

• United States: 5–10 business days

• International: 7–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or high-volume periods.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information at checkout. Lashgasm is not responsible for delays, lost packages, or returned shipments due to incorrect or incomplete addresses. If a package is returned to us, reshipping fees will apply.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to Canada Post, Lashgasm is not responsible for lost, stolen, or delayed shipments. We recommend contacting Canada Post directly with your tracking number for assistance.

Customs, Duties & Taxes (International Orders)

International customers are responsible for any customs fees, duties, or taxes imposed by their country. These charges are not included in your purchase price or shipping fee.

Order Changes & Cancellations

Orders cannot be modified or canceled once they have been processed or shipped.

Contact Information

For any shipping-related inquiries, please contact us at: lashgasm.mtl@gmail.com